Members of the Ethical Real Estate Services Association have been verified and agreed to adhere to our Member Code of Ethics

As Members of the Ethical Real Estate Services Association, we recognize our professional and personal obligations to our Real Estate clients, to our own team members, to our industry and to this association.  We also recognize that through a commitment to a high level of ethical and professional standards, we not only better our industry, but everyone who comes into contact with our company.

Therefore, as a Member of the Ethical Services Association, we pledge to support and uphold the Ethical Real Estate Professionals exemplary standards and principles of professional conduct as presented below in our Member Code of Ethics.

Member Code Of Ethics

• Members will perform their services in accordance with the laws of the city and state that they operate in.
  
  
• Members will protect client interests by providing valuable consumer information they need in making wise real estate decisions.
  
  
• Members will adhere to the National Association of Realtors current Code of Ethics.
  
  
• Members will use their local, Real Estate Board approved Contracts.
  
  
• Members will place the needs of their clients before their own self interests.
  
  
• Members will not misrepresent their services at any time in any circumstance.
  
  
• Members will not utilize ‘Bait and Switch’ business practices of advertising offers they have no intention of offering.
  
  
• Members will not misrepresent facts about quality of services.
  
  
• Members will strongly guarantee their work.
  
  
• Members will be ethical and honest in all of their business and professional relationships.
  
  
• I pledge to only provide BPOs that represent True Market Value.
  
  
• I pledge to provide Short Sale counseling and advice. I will provide the Short Sale listing services personally or refer the Seller to another Agent.
  
  
• I pledge to provide Real Estate clients with at least 3 Mortgage Lender referrals.
  
  
• I pledge to be always council Real Estate Home Buying clients to buy homes within the FHA lending guidelines.
  
  
• I pledge to be provide real estate clients with information how to modify their mortgages.
  
  
• I pledge to provide Real Estate clients with at least 3 Home Inspector referrals.
  
  
• I pledge to disclose all associated business relationships.
  
  
• I pledge to contact all referrals from fellow ERES member Realtors within 15 minutes of receipt.
  
  
• I pledge to contact all ERES Real Estate Client referrals within 15 minutes of receipt.
  
  
• I pledge to only accept Real Estate referrals that are within my area of expertise.
  
  

Complaint Administration:

If you are a consumer who has submitted a complaint against an Ethical Services Provider, or you are an Ethical Services Provider whom a complaint has been submitted against, you should know that it is the policy of Ethical Services to internally make note of a provider who receives a negative review (even if the review is resolved to the customer's satisfaction) and to then keep a watch on their reviews.

Ethical Services will gather the appropriate information and the Ethical Services Advisory will evaluate all of the facts to the best of its ability and then to make a decision regarding the Ethical Services Membership of the company in question.

Though we are a volunteer-run oversight council, we take our roles very seriously and all consumer and provider feedback seriously as well. We take our role of protecting consumers, and promoting true professionals, very seriously.

Below are the Resolution Forms for Consumers and for Companies which need to be completed and returned to Ethical Services once a resolution to a submitted complaint has been established.